Hey there! Feeling like you have a list of questions? Here are some FAQs I get that will hopefully answer some of those you might have! If you have any questions that are not listed down below please email me!
Q: What if there is bad weather or you get sick?
A: If I am to get sick or if there is bad weather- I will ask that we reschedule at our next earliest available time. OR I will do my best to find an inside option that is well suitable for the session type that was scheduled. For weddings if I were to get sick or if there is a family emergency I will do everything in my power to find a suitable replacement to take care of you and your special day. If this is not available all payments will be refunded. (See Melissa Koss Photography wedding contract)
Q: Do you have backup equipment?
A: YES. I bring backup equipment to regular sessions and weddings JUST IN CASE!
Q: What if we have an emergency and we need to reschedule?
A: Please just communicate with me and I will be so happy to reschedule a session with you at no extra cost at my next earliest available time! For weddings I also do not charge extra fees to reschedule, but please keep in mind I do have other bookings and if your rescheduled date is booked, I unfortunately will not be able to serve you and the retainer is still non-refundable.
Q: What do I/ we wear on our session?
A: For senior girls I have created a senior style guide that will help walk you through all the tips I recommend for your outfit choices. For couples and families I have well thought out Pinterest boards I can send to you! Best tip I can give you right now, don't MATCH... Coordinate!
Q: Who chooses the location?
A: I would be happy to help you find a location that fits your style and vibes best! If you are booking with a location already in mind, then YAY!! Please just be mindful that some locations require an entrance fee and a photography fee, and those fees are not included in my overall pricing.
Q: Where are you located and do you travel?
A: I am based in Wichita Falls, Texas and absolutely! Please keep in mind travel fees may apply!
Q: How do I receive my photos and how long does it take?
A: I deliver all hand selected, high resolution images via Pixieset which is an online photo gallery system I use! For regular sessions it may take me up to two weeks, and for weddings please expect 3 - 4 weeks depending on how busy the wedding season is.
Q: How do I secure my date?
A: For regular sessions I require a 40% non-refundable retainer the day of booking. For weddings I require a 40% retainer and a signed contract the day of booking to secure your date.